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1. Introduction
Wlozaringhodexar ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our candle-making workshops. We are based at 26 Crummer Road, Grey Lynn, Auckland 1021, New Zealand, and we operate in compliance with the New Zealand Privacy Act 2020.
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms outlined in this policy, please refrain from using our website and services.
2. Information We Collect
2.1 Personal Information
When you interact with our website, we may collect the following categories of personal information:
- Full name, as provided in our contact form or during workshop registration
- Email address, used to respond to enquiries and send booking confirmations
- Phone number, if voluntarily provided for workshop coordination
- Messages and enquiry content submitted through our contact form
- Workshop preferences and booking details
2.2 Automatically Collected Information
When you visit our website, certain information may be collected automatically through your browser or device:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or search engine
- Device type and screen resolution
- Date and time of access
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and communications in a timely manner
- To process and manage workshop bookings and registrations
- To send booking confirmations, reminders, and relevant workshop information
- To improve our website, services, and the overall user experience
- To analyse website usage patterns and optimise our content
- To comply with legal obligations and protect our legitimate interests
- To maintain the security and integrity of our website and services
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Your explicit consent, given when submitting our contact form or registering for a workshop
- Performance of a contract, when processing is necessary to fulfil a workshop booking
- Legitimate interests, such as improving our services and ensuring the security of our website
- Legal compliance, when processing is required to meet regulatory or legal obligations
5. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:
- With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
- When required by law, regulation, or legal process
- To protect our rights, property, or safety, or that of our users or the public
- In connection with a business transfer, such as a merger, acquisition, or sale of assets
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for up to 24 months unless you request earlier deletion. Workshop booking records may be retained for up to 7 years for accounting and legal compliance purposes.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.
8. Your Rights
Under the New Zealand Privacy Act 2020, you have the following rights regarding your personal information:
- The right to access your personal information held by us
- The right to request correction of inaccurate or incomplete personal information
- The right to request deletion of your personal information, subject to legal requirements
- The right to withdraw consent for processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal
- The right to lodge a complaint with the Office of the Privacy Commissioner if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the details provided at the bottom of this page.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit through links on our site.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our systems promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
Wlozaringhodexar
26 Crummer Road, Grey Lynn, Auckland 1021, New Zealand
Phone: +64 9 360 7268
Email: supportuse@wlozaringhodexar.world